Why Incorporate Social Marketing in Your Sales Funnel
Social marketing is, or should be, at every stage of your sales funnel. The very first aspect of social media’s involvement in your sales funnel has to do with your website, blog or a landing page. This is, of course, connected to all the various social media such as Twitter, Facebook, LinkedIn, and Instagram – depending on your niche and the interest your audience has for a particular social media platform.
No matter which type of social media you’re active with, social media marketing assists with every aspect of your sales funnel:
Using social marketing is a great way to bring awareness to your business or brand. You can use a multitude of different ways to do this, from posting more updates to buying an advertisement.
Social media is a great way to bring a community feel to your brand. This can work before a purchase as well as after a purchase. Bringing your buyers or group members together forms a community that can become an advocate for your brand to others. Thus, increasing sales via online ‘word of mouth’ and giving you great social proof.
Using social media to engage and interact with others is also a great way to improve sales. The engagement with your audience is something that everyone sees; customers and future customers. The interaction that is observed will influence others when choosing to do business with you.
Social marketing can act as a way to prove your influence and authority. The number of followers or likes you have, as well as the amount of interaction that you have on your social media accounts, will help those who have just become aware of you to trust you faster. This then encourages sign-ups and purchases.
Social media makes it easier than ever to get more leads for your products, services and ideas. It also makes it easier to convert those leads to buyers because of the interaction that you can have. Once you make a connection with a potential buyer and they connect with you in a trusting manner, it’s that much easier to move toward conversion.
Social marketing enables you to nurture new relationships as well as old ones. Whether someone is just a prospect or an actual customer, using social media to communicate, stay connected and answer questions is a great way to improve relations.
Having active social media marketing campaigns at every level of your sales funnel, from initial lead capture to sale and after, improves conversions exponentially.
Social media can enable you to create a loyal following of customers who will sing your praises to those who have not become converts yet. The more you have, the more you’ll get. Plus, you can keep the relationship going – keeping customers that much more loyal. You can also reward loyal customers with specially targeted offers or discounts.
Social media is a great way to tell the world about your deals. This is true whether the deal is for a new customer or a current customer.
As you can see, no matter where someone is in your sales funnel, social marketing should play an important part in capturing leads, all the way to encouraging multiple purchases from converted customers.